Beyond Smart Deli™

The manifestation and embodiment of imagination, creativity, and vision. 

OUR MISSION

To partner with food merchants that value the development of 

personal relationships while they "feed humanity" with face-to-face engaging service. 

Gray Structure

EVERY DAY

127,650

Face-to-Face service providers utilize their:

Deli Buddy ®

Butcher Buddy ®

Seafood Mate ®

Demo Z ®

Glacier Islands®

Personal Butcher Station 

Deli Pro™

Bakery Pro

Whole Meal Deal® 
Fresh Seafood Market® 
Face-to-Face Engagement Centers® 
Face to Face Fresh® 
Quick Meal Deal 

to provide relationship / brand building service

Deli sales + prepared foods sales + goes-along + tags along sales = 

$257.428 Billion in Sales

For more than 45 years M&E Mfg. Co., Inc. has focused on 

• Extra-ordinary customer service 

• Impressive quality 

Life cycle cost of ownership 

• Unique patented equipment that would offer our partners a competitive advantage

 
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Face-to-face engagement starts conversations leading to decisions that make or break brands

Full Service Bakery at the Deli Counter

Order Birthday Cakes, Party Trays, Catering, Party Meal Planning

DELI BAKERY HALO

The tendency of an impression created in the deli to influence opinion in the bakery

 

“Chef Quality” New Product, Private Label Introduction

DELI HALO™

When your “Brand” is so strong that new products get lift just because  

 

Word-of-mouth conversations that take place in a store are far and away the most likely to include active recommendations to buy or
try the brand being discussed, and earn
the highest levels of purchase intent.*

CUSTOMER ACQUISITION PORTAL

The deli is the only touchpoint that can be cost effective in acquisition and maintenance of customers

 

A well executed word-of-mouth campaign turns your customer force into a sales force

The most lucrative social strategies are based on the power of
connecting face-to-face

Creates a platform for a
Customer Acquisition PortalTM

WORD-OF-MOUTH

This is the strongest possible advertisement for the deli.

• Service creates the motivation so that customers talk about
       the product, service or brand spontaneously

• People refer others because they want to share something they love

• Social media marketing depends upon word-of-mouth

• Engaging with customers in a real-time conversation manner by
      allocating skilled resources

 

80% of customers say the experience a company provides
is as important
as its products
and services**

FACE TO FACE ENGAGEMENT

Deli associates must be selected on the basis of their people/interpersonal skills. 

• The consequence of “a great customer experience”

• The goal is to create an emotional individualized
      experience (two-way engagement)

 

INVITATION

The invitation is the foundation for customer recruitment

 

GREETING

It all starts here

LATEST
PROJECTS

A Whole New Big Picture
Build a Deli Community

01

A New Deli Business Model

04

02

New Product Introduction Center

05

03

$171 Billion Deli

06

Deli/Bakery Halo
 
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MORE ABOUT US 

While many manufacturing companies have chosen to become importers, our 
ambition was to have the M&E Brand become associated with "Great Customer 
Service" and a "Unique 'Fresh Food Focus." We are not a sales company- we 
believe that a great product and word of mouth is the formula for a great 
brand and success. 


When we take on the responsibility of a partner relationship we reserve 200% 
of the capacity needed to meet the partner's needs and we stock every product 
that is practicable. 

This greatly limits our growth, but allows us to become more efficient 
and--most importantly--to provide extraordinary customer service to our 
partners. 


With more than 40 patents, 20+ trademarks, and 287,000 associates using our 
equipment every year, we have achieved "laser like" focus on being a 
"partner"
* and bringing survival gear to our clients as they participate in 
a marketplace that is-- in many ways-- a battlefield. 

*We offer exclusive customer specific models and disciplined confidentiality. 

Beyond Smart Deli™ – When your BRAND is Communicated Through Service

Get Engaged

* CUSTOMER RETENTION

* CUSTOMER ACQUISITIONS

* OPERATIONS

* MARKETING

* Expanded Customer Relationships

VIDEOS

Deli Buddy® ESZ-5
Deli Buddy® SZ-5
 
Wave

CLIENTS

80% of the top  25 major chains utilize our equipment

 
 

CONTACT

We are a USA based operation and we use the best quality materials available to deliver strong and reliable deli and supermarket products and solutions to out valued clients.

 Beyond Smart Deli ™

Beyond Smart Deli USA !

Beyond Smart Deli is here to serve you.  If you're interested in our deli and supermarket equipment, send us a message or give us a call and we'll help you design your most efficient workspace ever.  

BUSINESS HOURS
ADDRESS

Mon - Fri: 9am - 5pm

M&E Mfg. Co., Inc.
19 Progress Street
PO Box 1548
Kingston, NY 12402

GET IN TOUCH

845-331-2111
Fax: 845-331-4143
sales@delibuddy.net

© 2020 by Beyond Smart Deli™ - website by Orr Media Co.